And information security

Privacy policy

Updated on 04/04/2024

1. General privacy statement

A) The website and its services are owned by Pinpops Oy, Hernepellontie 11, 00710 Helsinki. Contact our customer service for more information about the company.

B) Security is an important and important part of our business. Customer information is stored only in accordance with the law and will never be disclosed to third parties without the customer's explicit consent.

2. Personal Security

A) Personal data will only be used to provide the services under the agreement. Under no circumstances will personal information be disclosed to a third party for advertising or marketing purposes. Information will not be disclosed for other purposes without our express consent.

B) If you need to disclose personal information to a third party, we will need your separate consent. We also require a third party to have the same level of reliability in our processing of personal data.

C) For the successful billing and delivery of an order, we are authorized to use our affiliates and to provide them with the necessary information, such as address details and contact information, for this purpose.

3. Cookies

A) There are no sections on our site that require registration that would store cookies for the individual tracking of the user. Session cookies are used, for example, in connection with price counters to enable the counter to function properly. Cookies do not identify personal information, only your visit to the site, after which cookies are deleted when you close your browser.

B) In order to generate statistics, users of our website, like millions of other websites, are tracked anonymously through a statistical program that enables us to improve our website experience. Through statistics, it is not possible to identify a single visitor afterwards.

Google Analytics application

1) The Google Analytics application is used on our site to compile site usage statistics and improve the site experience. The Google Analytics application uses cookies to collect anonymous information about website traffic. Such information that Google Analytics collects cannot be associated with an individual.

Zendesk Chat

2) Zendesk Chat is a tool that enables us to provide a better user experience on our site by providing a real-time Chat service. Zendesk Chat uses cookies, which you can read more about here.

Blocking or deleting cookies

3) Pinpops Oy does not use cookies to collect personal information. You may choose to reject or delete cookies by changing your Internet browser settings. See the "Help" section of your browser for more information. Most Internet browsers are set to accept cookies automatically. If you do not want to accept cookies, you must block it manually. Most websites require the use of cookies, so blocking cookies is likely to impair your experience.

D) If you access our website from a public computer, you may close your web browser when you stop using it to ensure that cookies are not removed.

4. Statistics

When using our website, the server records historical activity on the site. This is a completely normal procedure and occurs on almost every website. Statistics can be utilized as web pages become more user-friendly. The statistics do not include personal data, only personal information about the computer.

The information that is stored is the following:
- The IP address that identifies the computer
- Time spent on the site, page addresses and downloads
- The type of web browser used

These statistics are automatically destroyed after 60 days.

With the help of statistics we get information about the users' activity on our website, we know when the site is visited, what are the most interesting points on our site and we find possible errors.

5. Security

The information stored in the system is protected against misuse, and the system operators also monitor the security of the systems.

6. Privacy Policy

You authorize Pinpops Oy to process personal data to the extent necessary to provide the service or product. Pinpops Oy may process personal data on behalf of the Customer for, among other things, the implementation and manufacture of the Product, for billing or other reasonably and acceptable purposes. Personal information includes, for example, event attendance lists that are used to prepare event passports in a personalized manner.

Personal data will only be processed for the period of time required by the above measures. Pinpops Oy shall ensure that persons who process personal data are bound by a duty of confidentiality or are subject to an appropriate statutory obligation of confidentiality.

Personal data will not be disclosed to third parties unless the manufacture of the product requires the use of a subcontractor, in which case we require the third party to have the same level of reliability in processing the personal data and delete it to the extent required by law when the customer's order is placed.

7. Right to Personal Information

You have the right to request your personal information to be seen at any time if you wish. To see your personal information as you see fit, please contact: Pinpops Oy, Hernepellontie 11, 00710 Helsinki. The request must be made by contacting us personally at our office and verifying your identity.

Download and fill out the registry check form here.

Unless otherwise agreed in the contract, Pinpops Oy is entitled to invoice the customer for the work and measures required by the customer's written instructions in accordance with the price list. Upon completion of processing, Pinpops Oy will, at the option of the customer, either delete or return the customer's personal information, unless required by law, such as billing information for accounting purposes.

8. Security monitoring

If you have any questions about security, please contact our customer service.

Nashville, Tennessee, on the 04/04/2024

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